Support
Your laptop comes with a 1-year depot warranty and all support is provided by Lenovo. If you need technical assistance click the button below to access the Lenovo support page:
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Initial Setup Instructions
Follow these instructions to setup your new laptop.
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Disable Windows 11 S Mode
If you wish to install software outside of the Windows App Store then you may want to disable Windows 11 S Mode. Please note: When you disable S mode it is permanent and can’t be re-enabled.
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Factory Reset
This factory reset will restore your computer as you received it – like brand new! Click the button below for instruction on how to factory reset your Lenovo IdeaPad.
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Laptop Specifications
| PERFORMANCE | |
| Processor | Intel Pentium Silver N5030 (4C / 4T, 1.1 / 3.1GHz, 4MB) |
| Graphics | Integrated Intel UHD Graphics 605 |
| Chipset | Intel SoC Platform |
| Memory | 4GB Soldered DDR4-2400 |
| Memory Slots | Memory soldered to systemboard, no slots |
| Max Memory | 4GB soldered memory, not upgradable |
| Storage | 64GB eMMC 5.1 |
| Storage Support | 64GB eMMC 5.1 on systemboard |
| Card Reader | MicroSD Card Reader |
| Optical | None |
| Audio Chip | High Definition (HD) Audio |
| Speakers | Stereo speakers, 1.5W x2, Dolby Audio |
| Camera | 0.3MP |
| Microphone | 2x, Array |
| Battery | Integrated 32Wh |
| Max Battery Life | MobileMark 2018: 8 hr |
| Power Adapter | 45W Round Tip (2-pin, Wall-mount) |
| DESIGN | |
| Display | 14″ HD (1366×768) TN 220nits Anti-glare |
| Touchscreen | None |
| Keyboard | Non-backlit, English |
| Case Color | Ice Blue |
| Surface Treatment | IMR (In-Mold Decoration by Roller) |
| Case Material | PC + ABS (Top), PC + ABS (Bottom) |
| Dimensions (WxDxH) | 327.1 x 235 x 17.7-17.9 mm (12.88 x 9.25 x 0.69-0.7 inches) |
| Weight | Starting at 1.4 kg (3.09 lbs) |
| SOFTWARE | |
| Operating System | Windows 11 Home in S mode, English |
| Bundled Software | Microsoft 365 Personal |
| CONNECTIVITY | |
| Ethernet | None |
| WLAN + Bluetooth | 11ac, 2×2 + BT4.2 |
| Standard Ports | 2x USB 3.2 Gen 11x HDMI 1.41x Card reader1x Headphone / microphone combo jack (3.5mm)1x Power connector |
| SECURITY & PRIVACY | |
| Security Chip | Firmware TPM 2.0 |
| Fingerprint Reader | None |
| SERVICE | |
| Base Warranty | 1-year, Depot |
| Included Upgrade | None |
| CERTIFICATIONS | |
| Green Certifications | ENERGY STAR 8.0ErP Lot 3RoHS compliant |
Contact
Information Technology
336-322-2300
support@piedmontcc.edu
Regular Hours
Monday through Thursday
8am to 5pm
Friday
8am to 4pm
Maintenance Windows:
Th 12a – 1a
Su 3a – 10a
