The Division of Information Technology uses GoFMX Help Desk Management solutions to better support the technology needs of the College. GoFMX is a 100% web-based program accessible through a standard web browser in Windows, Macintosh, Unix or Linux platforms.
- Tickets will automatically be routed to the correct technology personnel to assist with your particular issue.
- Global issues that affect all campus users are easily viewable.
- When logging into the portal, users will need to enter their Email username and password.
- This is our preferred method of requesting support. Instructions are located here.
Need to submit a technology request fast? Use our quick submit online form with no login required.
Dial 2300 for requests (336-322-2300)
When To Call:
The help desk staff will answer calls for assistance from 8:00 am to 5:00 pm Monday through Thursday and 8:00 am to 4:00 pm Friday.
What To Expect:
Dialing this number will connect you to a help desk staff member who will assist with your issue.
Email the Helpdesk at email@example.com
Visit us in Building G Room 204 for our walk up Helpdesk.
After hours and on weekends you can report network or server emergencies that affect the entire campus by submitting a technology request.
Finding the Status of Network & Server Problems
The status web page will have the status of all pertinent network problems and other technology related issues.
News & Info
Monday through Thursday
8am to 5pm
8am to 4pm
Th 12a – 1a
Su 3a – 10a