IT Quick Start Guide
2FA – Two Factor Authentication
- 2FA Overview and Instructions
- Download and install the Microsoft Authenticator app
- Rollout Schedule
- Set up multi-factor authentication with a mobile device in Microsoft 365
- Forward PCC email to another email account
- Junk Email Settings
- Email Setup – iPhone or iPad
- Email Setup – Android Setup
- Outlook Web App for Email & Calendars
Microsoft Office 365
- Backing up your desktop and files to OneDrive.
- Bookings – Microsoft scheduling tool
- Office 365 Quick Start.
- Office 365 – Outlook Web App for Email & Calendars
- Office 365 – Mail Setup – Android Setup
- Office 365 – Set up Office 365 on your iPhone or iPad
- Office 365 – Setup Office 365 on your Android
- Office 365 – Installing on a PC or Mac.
- Free Office 365 Applications
- OneDrive – 1TB of Free storage
- Click here to access the Microsoft’s Office 365 Training Center
Miscellaneous
- Deep Freeze – System Restore
- Free Student Laptop Support
- Help Desk Portal Login Instructions
- How to turn of HP wireless on printers
- IT Discounts – Free Office365 & discounted software
Password Self-Service Portal
Phone – Mitel
- Call forwarding & change of state
- User Guide for Mitel IP420G
- User Guide for Mitel IP480G
- Voicemail – Listen to, Replaying, Saving and Deleting Messages
Security
Self Service
- Self Service Guide for Students
- Self Service Read Me First
- Self Service What’s My Username or Password
- Self Service Financial Management
Software Center
Technology Enhanced Classrooms (TEC)
- Technology Enhanced Classroom (TEC) Overview
- Phase 1 & 2 Deployment Schedule
- Wireless Projection – Airserver
Teleworking
Virtual Desktop (VDI)
VPN
Wireless Presentations – Airserver
Zoom Video Conferencing
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News & Info
Forms
Contact
Information Technology
336-322-2300
support@piedmontcc.edu
Regular Hours
Monday through Thursday
8am to 5pm
Friday
8am to 4pm
Maintenance Windows:
Th 12a – 1a
Su 3a – 10a
