August 10 - Date You Can Pay Using Financial Aid

Financial Aid will be available beginning August 10, however, you can order online starting August 5 and begin picking up on Tuesday, August 11 (check your email for order updates). If using Fall Financial Aid for payment add your student ID number. You will receive an email when your order is confirmed and ready for pick up (ID required). Shipping to your residence is also available. Please allow two (2) business days for order pick up or updated shipping status. Check email for updates prior to contacting the bookstore.

We strongly encourage you to order early in anticipation of various delays. Please check your email for updates on orders. EX: Ready for pick up

We will set up at the door beside the big display window for pick up orders.  We appreciate that you follow social distancing guidelines. Face coverings will be required. Please be patient as these unprecedented times will require extra wait times. Associates will serve one person at a time.

Caswell County Campus Pick-Up:

Pick-up on the Caswell County Campus will be at the reception desk. 8 a.m.- 5 p.m.,  Monday - Friday beginning August 10.

Students MUST choose pick up AND put a note in the comments section to SHIP TO CASWELL. Please bring ID. Please do note add the Caswell County Campus address. The Bookstore will send over any processed orders once a day.

Social distancing guidelines must be followed and face coverings are required.

Tips for ordering online

Please allow two (2) business days after order is placed and check email for Pick up instructions and order detail before contacting the store. Online orders take a couple of hours to flow to our store system. Please keep this in mind when ordering or contacting the store.

We do not carry Laptops in store. These will ship from other locations and can take up to two (2) to three (3) weeks to arrive. Please plan accordingly.

Substitutions- If you order a new\used book and we are out at the store, this item will be shipped from another location. Please be patient.

If there is a required item for your course and it is not listed please put a note in the comment /notes section for store staff to assist.

ID is required for pick up.

If using Financial Aid your account is not charged until the store staff pulls your order and processes it through our system.

Bookstore Refund Policy

The original receipt is required for any refunds or exchanges. The book must be in the exact original condition as when purchased. All shrink-wrapped packages must be unopened. All opened or re-sealed shrink-wrapped packages will not be refunded.

Returns or exchanges can only be made during specified time periods. Refunds will be allowed the first 5 days of class.

No refunds on GED, TEAS, or Notary Public books.
Apparel and gift items purchased at the PCC Bookstore may be exchanged or refunded. You must have the original receipt and the merchandise must be in original condition for the exchange or refund.