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COVID-19 FAQ

If you are experiencing COVID-19 symptoms, please inform your instructor(s) via email and contact the Health Department in your county:

Caswell County Health Department: (336) 694-4129, ext. 144
located at 189 County Park Rd., Yanceyville

Person County Health Department: (336) 597-2204
located at 355 S. Madison Blvd., Suite A, Roxboro

Tips for online learning (pdf)

This document includes instructions for logging into BlackBoard, WebAdvisor, PCC's Student Email, as well as how to complete the BlackBoard Orientation course.

YOUR SUCCESS IS OUR GOAL! For questions, concerns, or technical support, contact the Distance Learning Student Help Desk at:
(336) 322-2138 or studenthelpdesk@piedmontcc.edu.

Computer Labs are open by appointment (updated 5/26/20):

Call to make you appointment at:
* (336) 599-1181 - Person County Campus
* (336) 694-5707 - Caswell County Campus
* (336) 599-0032 - BDEC (on Main Street in Roxboro)
* Online Tutoring is also available at https://piedmontcc.mywconline.com/

 

NC Technology resources for students (4/15/20):

NC Broadband - COVID-19 internet service offerings
Adobe Creative Cloud - Free temporary at-home access for students who log into Creative Cloud on campus
AT&T - Internet access for qualifying limited income households for $10/month
Charter Communications - Free broadband internet for new customers in households with college students for 60 days
Comcast Internet Essentials - Free internet service for new customers and free speed upgrade for current customers
EveryoneOn - Search for low-cost internet service and computers by zip code

 

Hot Spot Info (updated 4/17/20):

Updated WiFi Access on Campus & in the Community
1) PCC's Person County Campus (2 locations)
* Parking Lot 3 next to Building T (closest to ramp entrance)
* Parking Lot 4 next to Building S (on the right side)
* Address: 1715 College Drive, Roxboro
* New Campus Hours during the pandemic: Monday – Friday, 7 a.m. – 6 p.m.; Saturday, 8 a.m. – 6 p.m.; Sunday, 1 – 6 p.m.

2) PCC's Caswell County Campus
* Parking lot in front of Building P (small lot)
* Address: 331 Piedmont Drive, Yanceyville
* New Campus Hours during the pandemic: Monday – Thursday, 7 a.m. – 6 p.m.; Friday – Sunday: closed

3) Lamberth Memorial Baptist Church
* Address: 1026 Long Store Road, Roxboro
* Access: Lamberth Guest; no password

4) Quality Inn in Person County
* Address: 906 Durham Road, Roxboro
* Access: Quality Inn Guest; no password

5) Piedmont Health Services, Inc.
* Address: 322 Main Street, Prospect Hill
* Access: Guest; password: Healthy1

6) Life Beyond The Shadows Counseling, PLLC
* Address: 110 Cole Street, Yanceyville
* Access: LBTSGuest; password: guestwifi

7) Warren's Grove Baptist Church
* Address: 1511 Wesleyan Road, Roxboro
* Access: Warren's Grove Guest; no password

8) Roxboro Baptist Church
* Address: 202 South Main Street, Roxboro
* Access: Guest; password: GoNServe

9) Sheetz and Walmart in Roxboro, as well as McDonalds' in both counties may have WiFi available

We are working on other locations in Caswell County.

Please make PCC proud when using these WiFi locations:
- Remember to think safety first and continue to practice social distancing.
- Be respectful of the location you are using - no loitering or littering (many locations will have security or security cameras in place).


Update as of 4/1/20:

We are closing in on day three of PCC's Curriculum classes in an online only format. How is it working for you? We really want to know! If we can do more to ensure your success, we would like to know that, as well. Please keep open communication with your instructors!

Survey – tell us about your computer and internet access:

https://www.surveymonkey.com/r/LSX5XNZ
Also, due to COVID-19, PCC’s campuses will have limited staff. Visitors will be seen by appointment only until further notice. If you have questions, please email or call your instructor(s) and/or advisor. Campus hours have also changed:
• Person County Campus: Monday – Friday, 7 a.m. – 6 p.m.; Saturday, 8 a.m. – 6 p.m.; Sunday, 1 – 6 p.m.
• Caswell County Campus: Monday – Thursday, 7 a.m. – 6 p.m.; Friday – Sunday: closed

Update on Student Resources:

WIFI Access:
Computer labs are not available due to the shelter-in-place order.
The PCC Team is working to create access for students on both campuses, as well as finding other locations in our communities. This means that access would be available in a parking lot setting, and you would be able to access the WIFI from your vehicle.
NOTE:
- Remember to think safety first and continue to practice social distancing.
- Be respectful of the location you are using - no loitering or littering!
- Many locations will have security or security cameras in place.

Currently Available Locations as of 4/1/20:
• PCC's Person County Campus in Parking Lot 4 next to Building S (on the right side)
o Address: 1715 College Drive, Roxboro
o Access: PCC Guest; no passwordo New Campus Hours during the pandemic: Monday – Friday, 7 a.m. – 6 p.m.; Saturday, 8 a.m. – 6 p.m.; Sunday, 1 – 6 p.m.

• Lamberth Memorial Baptist Church
o Address: 1026 Long Store Road, Roxboro
o Access: Lamberth Guest; no password

• Quality Inn in Person County
o Address: 906 Durham Road
o Access: Quality Inn Guest; no password

• Sheetz and Walmart in Roxboro, as well as McDonalds' in both counties may have WIFI available

We are working on adding the following (watch www.piedmontcc.edu or www.facebook.com/piedmontcc for updates):
• PCC's Caswell County Campus
o Expected availability is next week
o New Campus Hours during the pandemic: Monday – Thursday, 7 a.m. – 6 p.m.; Friday – Sunday: closed

• PCC's Person County Campus near Building T
o Expected availability is April 2 near the ramp entrance area

• Other businesses in Person and Caswell counties

Assistance with Online Learning from PCC:
• Email: StudentHelpDesk@piedmontcc.edu
• Phone: (336) 322-2138

PCC's Online Tutoring:
• From the Learning Commons: Online tutoring available Monday – Friday, 8 a.m. - 8 p.m. Students can set up an appointment by sending an e-mail to tutoring@piedmontcc.edu. A tutor will get back to you about whether they want to do a virtual session through Zoom or they want to e-mail an assignment for feedback.
• From TRiO: Online tutoring available Monday – Thursday, 8 a.m. – 5 p.m. and Friday, 8 a.m. – 4 p.m. Students should continue to email SSS staff to schedule appointments.

Summer & Fall Registration:
• This is ongoing – call your advisor or visit WebAdvisor

Online Workshops:
• “Steps to Transfer 101” - held April 2 at 3 p.m. at https://zoom.us/j/3291077091
• “Preparing for a Virtual Interview” – listen to recording at https://averett.zoom.us/rec/share/wuh5dZfd0WlOe8_h-X72Q6g4Orreeaa8gHVP__ULyk77WWk2Jx2RY--DLSZ0aD5L
• “Using LinkedIn and Handshake to Search for a Job or Internship” – listen to recording at https://averett.zoom.us/rec/share/vPJFKpvurnxLH8_d4wLZBpQgPI2iaaa81yIc_6ELy0cQJAeosjJiOD6caffNmnkU

Resources in our Communities:

Emergency Food Pantries:
Caswell Parrish: located at 1038 Main Street in Yanceyville; (336) 694-6428;
• High Rock Community Center: located at 103 John Long Road in Blanch; (336) 694-4116;
Christian Help Center: located at 122 Depot Street in Roxboro; (336) 599-6070;
Food Pantry of Roxboro & Person County: located at 704 Franklin Street in Roxboro;
• Meals for Kids from Sheetz: Beginning April 2 and running for 2 week. Click here for more information.  

Other Resources
COVID-19 from Person County Health Department 
Telehealth Services from Caswell Family Medical Center, Inc.
Filing for Unemployment Application

NC Wide Resources:
• NC 211: 24/7 access for organizations in our local community to assist with food, shelter, energy assistance, housing, parenting resources, health care, employment, substance abuse treatment as well as services specific to older adults and those with disabilities. Dial 2-1-1 or 888-892-1162.
• Text COVIDNC to 898211 to receive general information and updates about COVID-19 in NC

Update as of 3/30/20:

Due to the shelter-in-place ruling, computer labs will not be open. We are working on alternatives. Watch here for details.


Update as of 3/26/20:

The PCC Team is excited to have you back in class on Monday, in an online learning environment! Our faculty and staff will be offering online tutoring, access to computer labs, and other resources to help you be successful through this transition – WE BELIEVE IN YOU!

Student Resources:

Help with Online Learning:
1) Distance Learning Help Desk: Email studenthelpdesk@piedmontcc.edu or call (336) 322-2138
2) Complete the Blackboard Orientation course (directions in previous 3/19 email and at www.piedmontcc.edu/COVID-19)
3) Free Online Workshop: “How to Navigate an Online Class” on 3/26 at 1 p.m. at https://zoom.us/j/3291077091

Online tutoring with PCC Instructors will be available Monday – Friday, 8 a.m. - 8 p.m. for current students by appointment:
1) E-mail tutoring@piedmontcc.edu to schedule an appointment
     a. A tutor will respond with information about the tutoring session (ex. use virtual session through Zoom or e-mail an assignment for feedback)

Online Tutoring with Student Support Services (SSS) Staff will be available Monday – Thursday, 8 a.m. – 5 p.m. and Friday, 8 a.m. – 4 p.m. for current students by appointment:
1) E-mail SSS staff to schedule an appointment
2) Tips for using Zoom:
     a. How to Create An Account: https://www.youtube.com/watch?v=4y_puMRsjTQ
     b. How to Join a Meeting: https://www.youtube.com/watch?time_continue=52&v=hIkCmbvAHQQ&feature=emb_logo

(THIS IS NO LONGER AVAILABLE AS OF 3/30) Computer Labs will be open for individuals in 2-hour blocks of time; students must call and make an appointment
(To ensure our locations are safe, callers will be asked a series of questions, such as “Have you had a fever in the last 24-hours; computer stations practice social distancing and be cleaned between users):
1) Person County Campus – call (336) 599-1181
     a. Open Monday – Thursday, 8 a.m. – 5 p.m. and Friday, 8 a.m. – 4 p.m.
     b. Park in Lot 4 (last lot) and walk up hill or steps to enter Building H through doors under awning
2) Caswell County Campus – call (336) 694-5707
     a. Open Monday – Thursday, 8 a.m. – 5 p.m. and Friday, 8 a.m. – 4 p.m.
     b. Park in the Main lot and enter Building K through front doors; Lab is in K152
3) Employability Lab, BDEC on Main St. in Roxboro – call (336) 599-0032
     a. Open Monday – Thursday, 9 a.m. – 4 p.m. (1-2 p.m. lunch hour) 8 a.m. – 5 p.m.
4) Mission Employment Lab, Caswell County Campus – call (336) 694-5707
     a. Open Monday – Thursday, 8 a.m. – 5 p.m.
     b. Park in the Main lot and enter Building K through front doors; Lab is in K205

PCC Library Resources:
1) Person County Campus Learning Commons will be open Monday – Thursday, 8 a.m. – 5 p.m. and Friday, 8 a.m. – 4 p.m. (Caswell County Campus Learning Commons is closed
2) Library Services Research Guide offers:
     a. Information about surviving quarantine while working at home
     b. Variety of online databases to use for many of your research assignments
3) Library’s research guides for various courses
4) Live chat with a librarian (click “Ask a Librarian; Chat now!” in lower left corner)
5) E-mail: learningcommons@piedmontcc.edu
6) Call for assistance: (336) 322-2247

Other Important Notes:

Summer & Fall Registration Now Open! Schedule information on WebAdvisor and at www.piedmontcc.edu/schedule (in .pdf format).
1) How to Register:
     a. Curriculum Students: Call or email your advisor or a Student Development Team member or register on your own via WebAdvisor
     b. Continuing Education: Register online using the current form
2) How to Pay for Summer classes, Continuing Education classes, and previously owed payments:
     a. Online through WebAdvisor (curriculum only at this time);
     b. Call (336) 322-2125;
     c. Mail your check to Piedmont Community College Business Office, PO Box 1197, Roxboro, NC 27573;
     d. On campus ONLY if you do not have the means to pay online, call, or by mail.

Work Study Students
1) Federal Work-Study (FWS): Discontinue until further notice
2) Students will be paid for scheduled hours missed due to school closure

NC Childcare Grant program
1) Students participating in the NC Childcare Grant program will continue to receive financial assistance for their online classes
2) Questions? Contact Rachel Johnson at (336) 322-2108 or rachel.johnson@piedmontcc.edu

Emergency Funding
1) Finish Line Grant funds are available for students who have completed 50% of their program’s credit hours and hold a 2.0 GPA or higher. Click here to see other qualifications and application.

Upcoming Free, Online Workshops
1) “Steps to Transfer 101” on 4/2 at 3 p.m.; click https://zoom.us/j/3291077091

College Bookstore
1) Order online with free shipping
2) Questions? Contact Bookstore@piedmontcc.edu

How to Stay Up-To-Date
1) Check your PCC Student Email
2) Check www.piedmontcc.edu/COVID-19
3) Follow PCC’s Official Facebook Page or PCC’s Student Activities Facebook Page

Updated as of 3/19/20:

Thank you for your patience as we work through the details of the COVID-19 pandemic and what it means to education in our communities. Here is the latest PCC update:

PCC Curriculum Classes will begin, primarily online, on March 30. If you are not accustomed to online classes, or need a refresher, consider these resources:
1. Blackboard Orientation course
     a. Log into Blackboard;
     b. Click on the Course tab, located under your name;
     c. Under Course Catalog, click on “Distance Education Orientation” (a new window opens);
     d. Click on the dropdown arrow next to “DE-Orientation Course” and click on “Enroll”;
     e. Click “Submit” and then “OK”;
     f. Click on “My Institution” from the main Blackboard page. The Orientation course should be listed under “My Courses”;
     g. Click on the course.
2. Distance Learning Help Desk: Call (336) 322-2138 or email studenthelpdesk@piedmontcc.edu for assistance with accessing the orientation, logging into your course, or any other distance learning needs that might arise;
3. “How to Navigate an Online Class” presented by PCC’s TRIO Team on Thursday, March 26 at 1 p.m.; Click https://zoom.us/j/3291077091 to participate.

Curriculum Classes with Labs: Your classes will be online beginning March 30. Your remaining hands-on will be adjusted upon our return to campus. These schedules will be determined by faculty and deans and will be focused on providing a safe environment to all students. See below for details, and also contact your instructor or check your Blackboard course (under announcement) for the latest information, as changes may occur.
• Agribusiness, Cosmetology, Early Childhood Practicum, Electrical Power Production, Digital Effect & Animation Technology, Gunsmithing, Industrial Systems, Mechatronics, Welding: Labs are discontinued until further notice. Begin the new online portion of your program and check your Blackboard course announcement page for updates;
• Healthcare: Continue clinicals if your specific site allows. Contact your instructor with any changes;
• Work-Based Learning (WBL): Discontinue until further notice.
• Federal Work-Study (FWS): Discontinue until further notice. Students will be paid for scheduled hours missed due to school closure.

Computer Labs Available:
• Curriculum Students: Beginning March 30, if you do not have access to a computer or the internet, Computer Labs will be open on both campuses. Students will need to schedule 2-hour time slots by calling the number provided on the PCC website. The phone numbers will be available by March 26;
• Job Seeking Programs: Reserve your space by calling (336) 599-0032 (Roxboro: Business Development & Entrepreneurship Center on Main Street) and (336) 694-8064 (Yanceyville: Caswell County Campus);
• Free Online Option: Charter Communications is offering Free Spectrum Access for K-12 and college students, if you are in their area. You can learn more by clicking here or calling 1-844-579-3743.

Continuing Education Classes: Continuing Education Classes will cease face-to-face instruction as of Monday, March 23 with the exception of some Allied Health and Public Safety classes, per guidance from the NC Community College System Office. Unless noted below, classes will be transitioned to online delivery, completed at a later date or rescheduled all together.
• Face-to-face classes: Moved online or rescheduled. Check with your instructor;
• Adult Basic Skills/High School Equivalency (HSE) classes: Moved to hybrid format. Contact Tina Lawrence at (336) 322-2114;
• HSE Orientation, HiSET®, and GED® testing: Delayed. An update regarding future testing dates will be communicated when the info is available; Contact Felicia Holt at (336) 322-2155;
• Allied Health: A limited number of classes currently in session will be allowed to continue; clinicals are on hold until further notice. Contact Lori Watlington at (336) 694-8080;
• Public Safety: Will only be held as requested by Public Safety agencies; Contact Nancy Oberman at (336) 694-8070 or Heather Franklin at (336) 694-8052;
• Truck Driving: Current section will be delayed after the above date, future sections canceled until further notice. Contact Ben Foti at (336) 322-2160.

Get Assistance from Faculty and Staff: PCC Faculty and Staff will be working from home as much as possible. Please be assured, Faculty and Staff will still be available to assist you with all of your educational needs.
• Faculty will have virtual office hours clearly posted in Blackboard;
• Staff in all areas of the College will be available via email and telephone;
Click here for Employee Directory (search by name or title);
• Inquires about Financial Aid can be emailed to financial.aid@students.piedmontcc.edu.

PCC’s Summer & Fall Registration is OPEN!

You can find schedule information on WebAdvisor and at www.piedmontcc.edu/schedule (in .pdf format).
• How to Register:
     * Curriculum Students: Call or email your advisor or a Student Development Team member or register on your own via WebAdvisor (click here for log-on instructions);
     * Continuing Education: Register online using the current form.
     * How to Pay for Summer classes, Continuing Education classes, and previously owed payments:
     * Online through WebAdvisor (curriculum only at this time);
     * Call (336) 322-2125;
     * Mail your check to Piedmont Community College Business Office, PO Box 1197, Roxboro, NC 27573;
     * On campus ONLY if you do not have the means to pay online, call, or by mail.

College Events for March and April are cancelled or postponed unless they can be held online. Keep an eye on the PCC Calendar or the PCC Student Activities Facebook page for updated information.

Future College-Wide Updates will be emailed and posted to PCC’s COVID-19 webpage. If you have not already, please sign up for the PCC Alert system (click here to sign-up).

Again, thank you for your patience and flexibility. We encourage you to speak with your instructors about other questions at this time.


Update as of 3/13/20:

Due to the seriousness of the COVID-19 (coronavirus) global pandemic, beginning March 16, Curriculum Students will have a two week break (this replaces the April 13-16 Student Break). Curriculum classes will resume on March 30 in a primarily online environment. During this time, the College will remain open and provide ongoing student support services to students, prospective students, and employees.

Continuing Education classes will be held as scheduled, until further notice.

Students - please check your student email or PCC's Facebook page for important updates.

NEW IMPORTANT DATES:
March 16 – 28: Student Break for Curriculum Students (including CCP classes);
March 30: Curriculum classes will resume in a primarily online environment;
April 10: Holiday for Good Friday;
April 13-16: This is no longer a Student Break.

IMPORTANT NOTES:
• Watch for updates from your instructor(s), via your PCC Student Email, or Blackboard regarding your assignments, due dates, and other important PCC news.
• The College will continue to operate on a regular schedule.
• PCC Child Development Center will operate on a regular schedule.
• Cosmetology will be closed to the public until further notice.
• Clinical and Work based learning sites (for healthcare and other students) will continue until our partners notify us otherwise.
• Computer lab availability for students:
   * Students will need to schedule time for lab use (a system will be in place by March 30).
   *  Labs for technical areas (welding, industrial systems, cosmetology, etc.) may require scheduled work times (a system will be in place by March 30).
   *  Staff will ensure that “social distancing” is taken into consideration and allow computer use 6 feet apart
   *  Staff will be assigned to various computer labs based on need.
   *  Regular cleaning and sanitizing will occur based on the assistance of the scheduling system.
• The Canteen may or may not be staffed during this time (an update will be provided).
• Cleaning staff will adhere to NC Division of Public Health guidelines for cleaning during the pandemic.

EVENTS:
• All PCC hosted group activities (workshops, events, etc.) will be cancelled for the months of March and April.
• Registration will begin March 16 for Summer.
   * You can still register online (via Webadvisor), by phone at (336) 322-2159, or by email (to your advisor).

TRAVEL:
• If you have travelled to states with a high number of reported cases or have been exposed to a presumptive COVID 19 case we ask that you:
   * Not visit PCC’s campus locations;
   * Inform your instructor
   * Self-quarantine for 14 days;
   * Report any COVID-19 symptoms to your local Health Department.


Update as of 3/11/20:

On March 10, North Carolina Governor Cooper declared a state of emergency to help mitigate the spread of COVID-19 (coronavirus). As Piedmont Community College monitors this developing situation, we are working closely with state and local health officials and taking necessary precautions to ensure the well-being of student, staff, faculty, and visitors. We are reviewing our Pandemic and Infectious Disease Plan, as well as our Business Continuity Plan, and are evaluating measures we can take to keep our college community safe.

No cases of coronavirus have been identified on Piedmont Community College campuses. We encourage the PCC community to focus on preventing the spread of germs with frequent hand-washing, using tissues for coughs and sneezes, and disinfecting surfaces that are frequently touched.

Our custodial contractor is increasing the frequency of disinfection of high-touch areas. We’ve purchased disinfecting wipes and antibacterial hand sanitizer for distribution to our classrooms and labs.

For students exhibiting symptoms of coronavirus, including fever, cough, and shortness of breath:
* Stay home
* See a doctor
* Contact your instructor

For faculty or staff exhibiting symptoms of coronavirus, including fever, cough, and shortness of breath:
* Stay home
* See a doctor
* Contact your supervisor

Effective immediately (March 11, 2020), college related travel within the state and to other states is prohibited. Exceptions include, approval provided by your immediate supervisor within recommended guidelines, and for students and faculty completing clinicals, as long as those partners still consider the settings to be safe.

International travel remains prohibited.

Students and employees should continue to check email, text messages, and this web page for further college updates.

Click here for COVID-19 updates from the NC Department of Health and Human services.

Click here for COVID-19 updates from the Center for Disease Control.

Additional Tips:

Wash your hands frequently and properly;
• Avoid touching your face with unwashed hands;
• Clean items you touch, including your cellphone, regularly.
These are the same everyday actions we should all be following to prevent the spread of seasonal flu, and these precautions are key to containing the coronavirus as well.