Respondus LockDown Browser

About

Respondus LockDown Browser™ is a customized browser that increases the security of online testing in Blackboard. It prevents students from printing, copying, going to another website, or accessing other applications during an assessment. If a Blackboard assessment requires that Respondus LockDown Browser be used, the assessment won't be accessible with a standard Web browser.

Respondus LockDown Browser should only be used for taking assessments in Blackboard. It should not be used in other areas of Blackboard or to visit other websites.

NOTE: The JAWS screen reader is not compatible with the Respondus LockDown Browser. Based on testing, other assistive technologies may not function properly either. If you are student with disabilities, contact your instructor or the Office of Disability Services for possible alternate testing strategies.

Getting Started and Taking a Test

Students should refer to the Respondus Lockdown Browser Student Quickstart Guide (PDF - requires Adobe Acrobat Reader).

Follow the Installation instructions to download and install the correct version of Respondus LockDown Browser for your computer.

You will need to download and install LockDown Browser to your computer and use it to take tests (instead of using your normal browser). The download URL is: http://www.respondus.com/lockdown/information.pl?ID=645943966

Note: Do not download a copy of LockDown Browser from elsewhere on the Internet; those versions will not work at our institution.

Step 1: Installing Respondus Lockdown Browser On Your Own Computer

Respondus LockDown Browser uses a standard Windows or Macintosh installer. Students can use the download link to download Respondus on their own computers.

To help with this process, we recommend viewing the Quick Start Guide (PDF - requires Adobe Acrobat Reader).

If you are experiencing difficulty with downloading Respondus, please see the Respondus Trouble-shooting Tips.

Step 2: Open the Respondus Browser

After you have installed the browser, click on the icon that has been installed on your desktop to open the Respondus Browser.

IMPORTANT! - If a pop-up window appears and asks you to update Respondus Lockdown Browser to its latest version, follow the prompts on the screen to complete the update.

(For Windows users, locate the “LockDown Browser” shortcut on the desktop and double-click it. (Alternatively, click “Start” in Windows, select “Programs,”   select “Respondus,” and then click “Respondus LockDown Browser.”) (For Macintosh users, launch "LockDown Browser" from the Applications folder.)

Upon starting, the browser will go to the login page for Blackboard.

(A warning message may appear indicating that one or more applications must first be exited, such as an instant messaging application. The browser will offer to close the applications, choose Yes when prompted.

Step 3: Log into Blackboard

When Respondus opens, you will immediately be taken to the Blackboard login page. Log into Blackboard as you normally would with your username and password.

Step 4: Access Your Test

In your course, locate and click the link to take your test. You will be prompted by a password box.

If your instructor has given you a password for the test, click the "Yes" option. Then, enter the password your instructor has provided into the form and click the "Continue" button.

If your instructor is not using a password, just click the "No" option and then the "Continue" button.

Step Five: Confirm and Continue

After you click continue in Step 4, you will see the password (if provided) or a default password (if you selected the "no" option) in the field.

Do not edit or change anything on this screen.

Just click "Submit" to continue on to the exam.

(Note: If you attempt to use any browser other than Respondus LockDown Browser to access the exam, the password field will appear blank and you will be unable to start the exam. If your instructor provided an exam password, it will NOT work in this particular password field.)

The test will then start.  (Note, once the exam is started with Respondus LockDown Browser, you will be unable to exit until the Submit button is clicked.)

Note: We strongly recommend using a wired Internet connection with a speed of at least 512 Kbps or higher while taking your exam in Lockdown Browser. If you lose your Internet connection during the exam, it will lock up the browser and not allow you to save answers, move on to other questions, submit or exit the exam.

System Requirements

  • Windows: 8, 7, Vista, XP
  • Mac: OS X 10.6 or higher
  • Internet Explorer (Windows) or Safari (Mac) must function properly on the computer
  • Adobe Flash Player
  • A broadband internet connection

If you have questions, please contact Dr. Libbie McPhaul-Moore, libbie.mcphaul-moore@piedmontcc.edu, 336-322-2220.