Tech Support
Users of Blackboard who are faculty or registered students have access to Blackboard technical support and assistance.

Toll-free Phone: 866-852-5588
Blackboard Helpdesk Hours: The Blackboard Help Desk operates 24/7.

What the Help Desk Can Help With

If you are having problems logging in or If any communication tools in the course are not operational such as chat or email
If you cannot submit and receive information to/from your professor
If you are having difficulty accessing pages in a course
If you receive error messages or any other alert messages which deny you access to Blackboard or your course
If you are experiencing problems downloading information from your course

You may also report technical problems to Libbie McPhaul-Moore, libbie.mcphaul-moore@piedmontcc.edu, or Angela Vaughn, angela.vaughn@piedmontcc.edu